Terms of service

A contract between the customer and Gaucho Ninja Leather UK will only exist once an order has been accepted and processed (at which point Gaucho Ninja Leather UK will charge the buyers’ credit card for the goods despatched plus postage where applicable)
This does not affect your statutory rights.

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is only as accurate as photographic and publishing processes will allow.

Whilst many lines are held in stock at Gaucho Ninja Leather UK, we do also rely on the availability of bought-in stock such as leathers, soles and insoles etc and this can sometimes cause delays on delivery times. However, we will always keep customers informed of any such delays.

Availability and Prices of our goods are subject to change without notice.

We will only ship items to a physical residential or commercial address where a named person is available to sign for the delivery of the order. For security reasons we will not ship orders to PO Box addresses or mail rooms. 

The Terms above are governed by the laws of England and Wales. Any disputes will be conducted only by the Courts of England and Wales.

Guarantee

If any product should fail to meet your expectations please return it to us and we will look into the matter. (see returns policy)

Credit card and order data is encrypted and secure. The Gaucho Ninja Leather UK website is hosted on Level 1 PCI compliant servers and uses 256-bit SSL certificates to keep order details secure.

Gaucho Ninja Leather UK may contact your bank and the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of Gaucho Ninja Leather UK and the genuine card holder.

Your rights

You can ask us to update or remove your personal information by emailing info@gauchoninja.com or by writing to us at:
Slough Cottage

Turnastone

Vowchurch

Hr2 0re

Herefordshire

United Kingdom

However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the above address, enclosing a cheque for £10 payable to Gaucho Ninja Leather UK to cover our administration costs.

Detailed information about your rights under Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700.

Copyright and database rights

All content included on Gaucho Ninja Leather UK website, such as text, graphics and photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Gaucho Ninja Leather UK and its affiliates and is protected by United Kingdom and international copyright and database right laws. Privacy policy

In this Privacy Policy references to “we” and “us” are to Gaucho Ninja Leather UK, a company (registered number pending) and having our registered office at Slough Cottage, Turnastone, Vowchurch, HR2 0RE, Hereford, UK

The privacy of our customers is important to us and we take care to safeguard it. This policy explains how we use your personal information.

Our privacy policy is regularly reviewed. If you have any queries concerning your personal information or any questions on our use of the information, please contact info@gauchoninja.com

The information we collect via this website may include: 
Any personal details you type in and submit, such as name, address, email address, etc.

Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

Your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).