Pre Order Collection

If returning from outside the UK, you will be responsible for any custom duties or extra charges for the return, other than shipping costs as above.

Repair and Resoling Service

We offer a repair service for boots bought from us for all aspects of wear and tear. If you would like to use this service please email info@gauchoninja.com sending details of the repair needed and preferably photos of the damaged area. We will advise accordingly and can send return labels to you. Price for repair will be on a case-by-case basis plus the cost of shipping. Please note that all boots returned for repair or resoling must be clean and free of dirt and mud, otherwise a cleaning charge of £10.00 will be applied.

We also offer a resoling service on all our boots. Please contact info@gauchoninja.com and we will send return labels to you. Cost is £150.00 plus shipping.

Conditions of return